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Notification Settings

Choose which email and push notifications you'd like to receive from Showbie.

Kenny Dickie avatar
Written by Kenny Dickie
Updated over 2 weeks ago

You can change your notification settings to receive email and/or push notifications from your Showbie account. Notification preferences can be set for your entire account and for specific classes or communities.

✍️ Preferences for specific classes or communities will override default settings set in your account profile. If you are receiving notifications unintentionally from a class or community, you may need to adjust their specific notification preferences.

Adjusting Notification Settings in Showbie

Account-wide Notification Preferences

  1. Tap your name or profile picture to access your profile settings.

  2. Tap Preferences, and select a notification category.

  3. Tap the icons to choose any combination of Email or Push Notifications.

    1. The button in your notification settings will be white/unfilled if it's off and blue/filled if it's on.

Notification preferences set in your account profile will be used a default setting for all classes and communities. Preferences for specific classes or communities will override these defaults.

For email notifications, make sure you have set the correct email address in your Showbie account. If not, you can change your email address.

Custom Class Notification Preferences

Notifications in Showbie can be adjusted so you only receive notifications from specific classes. This can be helpful when you have many classes set up and only need updates for specific events in those classes.

To set custom class notifications:

  1. Navigate to the class in Showbie.

  2. Tap the Settings Menu (circled ellipsis).

  3. Tap Class Settings.

  4. Open Notification Preferences.

  5. You can change if you'd like emails or push notifications on mobile devices - a blue toggle means it's turned on!

Custom Community Notification Preferences

Adjusting specific communities notifications allows you to control which notifications you receive from that specific group.

To set notification preferences for a specific community:

  • Navigate to the Community in Showbie.

  • Tap on the Settings Menu (ellipsis in the top-right).

  • Tap Community Info.

  • Tap Notification Preferences.

  • You can choose whether to receive email and/or push notifications by tapping on each icon – a blue toggle means it's turned on!

Allow Notifications on your iOS or iPadOS Device

To get iOS or iPadOS push notifications from Showbie, you must allow notifications from Showbie within your device settings.

  1. Open your iPad Settings.

  2. Tap Showbie from the left menu.

  3. Toggle Allow Notifications on.

  4. Select how you would like to receive alerts on your device.

Progressive Web App (PWA) Notifications

If you're using the PWA, you may need to enable notifications on your device as well. In Showbie, you'll see a message similar to this prompting you to enable notifications:

  • "Make sure you've enabled push notifications on your device to receive them from Showbie!"

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