You shall (not) pass! 🧙‍♂️

This message appears if the password you use doesn’t match the password Showbie has:

No worries! There’s a couple different ways to recover your account. First, what did you forget?

There isn’t an automated way to confirm what email address you use for Showbie but if you’ve been receiving notification emails from Showbie, try signing in with the email address in the To field of the emails.

If you don’t have any notification emails from Showbie, please contact us at support@showbie.com so we can help you recover your account.

For students, teachers can find the username or email for your account and reset your password for you. Please get in touch with them, if you need help accessing your account. 

If you linked your Showbie account to your email address, you can request that a link be emailed to you to change your Showbie password. Here’s how to do this:

Great! The administrator for your school’s Showbie account can also reset your password for you by using Showbie’s admin dashboard. Here’s a guide to help your school admin do this.

If you signed up to Showbie with your Google account, please make sure you’re signing in via the Sign in with Google button.

If you can’t sign into Google, please try going through Google’s account support to recover your account.

You’re back in! Now you can change your password to something more memorable. Here’s a guide to help you out.