One of the common reasons that Showbie appears to be down or unavailable is that there is website blocking within the classroom or Wifi environment. Showbie is a secure service (https) and requires whitelisting in most Wifi environments that have content restrictions in place.

Here is a listing of email domains and websites used to operate Showbie that should be whitelisted by your IT administrator.

Email Whitelisting

Email addresses we send correspondence and notifications from

  • showbie.com
  • showbiemail.com
  • showbie.uservoice.com
  • delivery.customeriomail.com
  • *.fonts.net
  • post.xero.com
  • *.google.com
  • google-analytics.com
  • *.intercom.io
  • *.intercomcdn.com

Website Whitelisting

Note: Some filters may not require you to put https in front of the URL

Also ensure the following ports are available:

  • 80 (http)
  • 443 (https)
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