Supported file formats
Please note: Showbie Basic users can upload files that are up to 25MB in size. Showbie Pro users have a larger file size limit of 250 MB. Showbie Complete customers have an unlimited file size upload. Learn more here.
Don’t see your file type in the chart?
That means that Showbie can’t view it. No worries though! If you’re on an iPad, you can open the file in another app and if you’re on the web app, then you can download the file and open it in another program.
iPad
Tap on the Share icon
Tap Send to Another App
Choose the app you’d like to open the file in
Web
You can find the Download button in a couple of different spots
In the assignment folder, click the arrow on the right (it’ll appear when you hover your mouse over the file) and click Download
You can also download the file when you click on it
Supported Fonts
Using Office365? In order for Office365 documents to display correctly in Showbie, Showbie needs access to the fonts used in your document.
🚨Please Note that Showbie supports a wide range of fonts, but how text appears in uploaded files depends on whether those fonts are embedded within the document. Some apps, like Office365, do not automatically embed all fonts, and certain font creators may restrict embedding altogether. This means that if a font isn’t embedded or embeddable, it may display differently when viewed in Showbie.
To improve the chances of fonts appearing correctly:
Embed your fonts before uploading: Most presentation and document tools include an option to embed fonts when saving or exporting a file. This ensures that the chosen fonts are preserved across devices. For example,
When saving an Office365 document, select the embed fonts option. This will embed available custom fonts into the saved Office365 document and make them viewable in Showbie.Install fonts on your iPad: If you are viewing a file on an iPad, you can install additional fonts to help documents display as intended. You can do this using third- party font management apps available on the App Store.
Consider font compatibility: If you find a particular font isn’t displaying as expected, try replacing it with a more common system font or re-saving the file with embedding enabled.
✍️ Installing a font on your device does not ensure they will display in Showbie, but will ensure the file can be exported to its native app (ie: Office 365, Keynote, etc) with the fonts displayed correctly