This guide is intended for Showbie Admins who have already enabled the Showbie MIS integration through Wonde, and who have already reviewed and synced their teacher and student accounts.

In this article:

Class sync lets you create new Showbie classes directly from the classes and groups already set up in your MIS (school management system) - so you don't have to build them by hand and manually add every teacher and student.

Class sync can create new Showbie classes from your MIS class and group records. These will be new, empty classes. It can't connect a Showbie class you've already created to an MIS record - so in order to have a Showbie class with a synced roster, you'll need to create a fresh one through the review workflow below.

A class can only be created if it has at least one synced teacher. If none of a class's teachers have been synced yet, that class will not be created. This is why we recommend completing your teacher review before starting your class review.

You can review and sync teachers/students, or classes/groups — not both at the same time. If you start a class review, finish or exit it before starting an account review, and vice versa.

You are able to create Showbie classes out of both Class and Group records in your MIS. They are reviewed in two separate steps.

Review each class record and set a Pending Action:

Classes must include at least one synced teacher in order to be created.

Review each group record the same way, setting Create New Class or Do Not Sync for each.
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*Note: Only groups with type REGISTRATION or YEAR GROUP are available to sync in Showbie.

Before you finish, you'll see a summary of what's about to happen:

Select Approve & Start Sync to confirm and create your new classes.

Once a class is synced, membership changes made in your MIS will continue to be reflected in Showbie automatically going forward.

Synced classes appear in your Classes tab with sync arrows beside the class name. Clicking on the class name will bring you to the Class Overview, where you will see the connected members (this includes students who may be pending approval).

*Note: The student count in the class row does not include students who are pending approval.

Synced class members are added automatically, but only for accounts that are already a Synced Member or Pending account in Showbie:

Teachers or students who haven't been synced yet won't be added automatically. If a teacher or student is missing from a newly created synced class, it's almost always because their account hasn't been synced yet. Once you sync their account (via the account review workflow), they will be added to the class going forward.

Alternately, you can still manually add members to a synced class using a class code, just like with any other Showbie class (for example, to add a new student whose account isn't yet synced).

You can still rename a synced class in Showbie whenever you like. However, Showbie doesn't keep a record of the original MIS name once you rename it, so if you rename your synced classes, we'd recommend picking a naming convention that still lets you trace a class back to its MIS record (for example, keeping the MIS class code somewhere in the name). This makes it much easier for your team - or Showbie Support - to help identify which Showbie class corresponds to which MIS record later on.

A few things behave differently in a synced class compared to a regular one:

No, Showbie won't automatically recognize a manually created class as matching an MIS class or group — there's no unique identifier linking the two, so the system has no way to detect that they're "the same" class. This means that when you get to the class review step, the MIS record for that class will still show up as available to create.

It won't duplicate anything on its own, though — nothing gets created until you approve it. To avoid ending up with two versions of the same class, choose Do Not Sync for that record during the class review step. This marks the MIS record as reviewed without creating a new Showbie class, and it stays available if you ever want to sync it later.

One thing to keep in mind: if you do want that class to have a synced roster going forward, you can't convert your manually created class into one. You'd need to let the MIS record create a new Showbie class instead (and retire or archive the manual one) — class sync can only create new classes, it can't connect to an existing one.

Be sure that you have performed all the steps necessary in your MIS as part of your annual rollover in order for your data to be updated. See Wonde's MIS rollover guide.

Classes or groups with no teacher members in your MIS aren't available in the review steps.

Only teachers and students who are already synced (or pending) in Showbie are added to a class automatically. If someone's missing, check whether their account has been synced yet. You can always add them to the class manually with a class code in the meantime.

Yes. Only synced/pending accounts are added automatically during the sync, but you can always manually add other members afterward using a class code.

No - it stays available in the review workflow, and you can come back and create it as a Showbie class at any time.

No, only one review/sync can be in progress at a time. Complete one before starting the other.

No. Class names only sync once, at creation. After that, you can rename the class freely, but Showbie won't save or restore the original MIS name, so choose a naming convention that keeps it identifiable.

No. Synced members can't be blocked, removed, or leave a synced class — this reflects your MIS records and is managed by syncing changes there instead.