Access denied 🚫
When a student tries to join your class, and they get the message:
Error
You do not have permission to access this class.
This is because the student has somehow been blocked from your class. No worries though! Unblocking a student is a quick process.
Tap on the class
Tap the wrench
Tap Class Members
Tap Show Blocked
Find the student and tap on their name – blocked members will appear at the bottom of their section’s list
Tap Unblock Student
Other Error Messages and Troubleshooting Solutions:
"Waiting to Join"
"You have exceeded the total amount of operations that can be performed on this resource"
Showbie allows you to try up to 40 codes successfully or unsuccessfully to join classes or groups over 1 hour. If you try more than 40 codes in an hour, then there is a cooling-off period of 1 hour before you can try a new code, and you will get the error above.