Access denied 🚫
When a student tries to join your class, and they get the message:
You do not have permission to access this class.
This is because the student has somehow been blocked from your class. No worries though! Unblocking a student is a quick process.
- Tap on the class
- Tap the wrench
- Tap Class Settings
- Tap Class Members
- Tap Show Blocked
- Find the student and tap on their name – blocked members will appear at the bottom of their section’s list
- Tap Unblock Student
Other Error Messages and Troubleshooting Solutions:
"Waiting to Join"
"You have exceeded the total amount of operations that can be performed on this resource" Showbie allows for 20 students to join a class per hour. If the code has been attempted 20 times within an hour this message will appear. Wait one hour before trying the code again.