If you’re having trouble with the Showbie web app, clearing your cache might help. Because we use PWA technology this is slightly more complicated than on a standard website and is comparable to uninstalling and reinstalling a native application.

Desktop

It’s possible that a hard-refresh (CMD + Shift + R on a Mac or CTRL + Shift + R on Windows) will clear the PWA cache properly but uninstalling the app is usually the best option.

Chromium Browsers

You can uninstall the app via the three-dot menu. When prompted, check the “Also clear data from Chrome” option and continue uninstall process.

ChromeOS

On ChromeOS (Chromebook), the process is similar. Simply right-click on the app icon and choose Uninstall. Make sure to select "Also clear browsing data…”

Android - Chrome

You can clear your entire Chrome storage for all sites by following Clear browsing data. This would clear all your browsing data and is the simplest way.

If you still need help with clearing your site data, please reach out to support@showbie.com!

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