If your classes aren't appearing after signing in to Showbie, it's usually caused by one of the following:
Showbie hasn't finished loading your classes.
You've signed in to a different account than the one your classes are associated with.
Refreshing Showbie
In some cases, a temporary network issue may prevent your classes or assignments from loading properly. To refresh your class list, pull down on the left-side panel and release. This will force Showbie to reload your classes and assignments.
Refreshing Showbie on the Web
Click on the refresh button neat your browser and Showbie should re-load up your class list for you!
Still Can't See Your Content?
Archived Classes?
Check to see if your classes have been archived. Follow this guide to find and unarchive your classes.
The Wrong Account?
If your classes are missing, you may be signed in to a different Showbie account than the one your classes are associated with. This can happen if you've previously created multiple Showbie accounts using different email addresses, usernames, or sign-in methods. If you have access to another account, try signing out and signing back in with different credentials to see if your classes appear there.
For Students
Ask your teacher to confirm what username or email you use for Showbie. Here’s a guide for teachers on how to find a student's username.
For Teachers & Parents
If you have more than one email address, try each one to see if it’s linked to a Showbie account. Go to the password reset page and enter one email at a time.
If you receive a password reset email from Showbie, that email is connected to a Showbie account.
If you see a message saying “We can’t seem to find a Showbie account with that email,” then there is no Showbie account linked to that email address.
Repeat this process for any other email addresses you may use.