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Confirming your Email Address

Confirm your email address to keep your account secure

Written by Carlina Drescher
Updated this week

Confirming Your Email Address in Showbie

When you sign up for Showbie as a new teacher, you’ll see a message letting you know that a confirmation email has been sent to your inbox.

This email contains a link to confirm your email address, which is valid for 24 hours.

To complete the process:

  • Open the email

  • Click “Confirm my Email Address”

  • You’ll see a confirmation message in Showbie

  • You can then return to the app and continue

Check Whether Your Email Address Is Confirmed

Not sure if your email has been confirmed? You can check directly in your Showbie account.

To do this:

  • Sign in to Showbie

  • Go to your profile (click your name or profile picture)

  • Select Sign-in & Security

Look for a yellow notification box at the top of the 'Sign-in & Security' menu:

  • If no notification box appears → your email is already confirmed ✅

  • If there is a notification box with a link to Resend Confirmation, your email address has not yet been confirmed.

To confirm your email address, click the Resend Confirmation link.

Showbie will then send a confirmation email to your inbox (valid for 24 hours). Open this email and click the blue button that says Confirm my Email Address.

Email Confirmation FAQs

Why do I need to confirm my email address?

For teachers: it helps your Showbie Admin verify that you’re connected to the correct school

In general: it allows you to reset your password and ensures you receive important notifications

I signed up using SSO (Google, Microsoft, or Feide). Do I still need to confirm my email?

No - your email is automatically confirmed when using single sign-on.

What if I didn’t receive the confirmation email or deleted it?

Check your spam or junk folder

If it’s not there, go to Sign-in & Security in your profile

Click the “!” icon next to your email to resend the confirmation

What if my confirmation link has expired?

No problem — simply resend the confirmation using the steps above. Each link is valid for 24 hours.

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