How do I become a Showbie admin?
If you are a school or district customer, the Showbie team can grant you or your colleagues admin access to your school. This will allow you to manage your school’s membership, licenses, and more.
The first Showbie Admins at your school will be created for you by the Showbie Team. Showbie Admins are teacher accounts with elevated privileges.
Current Admins will be able to:
Request admin access for you (to be set up as an administrator, you must already have a Showbie teacher account).
If you need further assistance, please reach out to our support team at support@showbie.com.
Signing into the Admin Dashboard
Once we’ve set you up with administrator access, you’re ready to start using the admin dashboard! Log into the dashboard via https://admin.showbie.com/signin.
To sign into the Admin Dashboard, use the email and password you chose when you set up your account. Alternately, you can choose to sign in with a single-sign on provider (Google, Microsoft, Feide, Unilogin), as long as they are enabled on your Showbie account.
To sign into the Admin Dashboard, use the email and password you chose when you set up your account. Alternately, you can choose to sign in with a single-sign on provider (Google, Microsoft, Feide, Unilogin), as long as they are enabled on your Showbie account.
Common Login Issues
You may encounter the following login issues when trying to access the Showbie Admin Dashboard:
Errors related to using the wrong account type (e.g., non-admin accounts/Teacher accounts).
"Invalid username/password" errors caused by incorrect credentials
To avoid any login issues, ensure you are signing in with your teacher account credentials, which have the necessary admin privileges.
Resetting Your Password
If you need to set or change your password, you can do so in the Showbie App by signing in and following the steps below:
Tap to your profile picture to access your account settings.
Choose Sign-In & Security.
Tap Change Password.
Enter your current password, followed by your new password. Create a strong password by following these tips.
Tap Change Password.
💡If you've forgotten your password, that's not a problem! You can always select the 'forgot password' option at login to request a password reset.
Troubleshooting Steps
Double-check that you are using the correct email address and password associated with your admin account.
Clear your browser cache and cookies before attempting to log in again.
If the issue persists, contact Showbie support for further assistance.
Now that you’re all set up, let’s get started!