Just read this guide and say “there’s no place like Showbie” ✨

If none of your classes are appearing after you’ve signed into Showbie, it’s likely because of one of two things:

  1. Refresh Showbie to force it to try loading your classes again
  2. You’ve signed into the wrong account

Refreshing Showbie

Occasionally, due to network congestion, you might not see your classes or assignments in your active list.

To resolve this, you will want to refresh your active list by “pulling down” on the left side:

The Wrong Account?

Maybe you have more than one Showbie account and you just haven’t realized it. This could happen if you’ve used the wrong username/email to sign in.


Ask your teacher to confirm what username or email you use for Showbie. Here’s a guide for teachers on how to find a student's username.


Do you have more than one email address? Use your different emails to request a password reset email here:

  • If your email receives an email from Showbie, the email has an account associated with it
  • If you get the message that “we can’t seem to find a Showbie account with that email” then there is no Showbie account with that email
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