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Confirming your Email Address

Confirm your email address to keep your account secure

Carlina Drescher avatar
Written by Carlina Drescher
Updated over a week ago

Upon signing up for Showbie as a new teacher, you will see a message stating that we've sent you an email asking you to confirm your email address in Showbie. This confirmation link will be valid for 24 hours upon receipt and will look a bit like this:

Click the Confirm my Email Address link and Showbie will display a message that your email address has been confirmed. You can then navigate back to Showbie.

Double Check your Email Address has been Confirmed

If you're not new to Showbie and wondering if your email has yet to be confirmed, you can find out right in your Showbie account! Sign into Showbie, navigate to your profile (by clicking your name or profile picture), and select Sign-in & Security.

Look for a yellow notification box at the top of the 'Sign-in & Security' menu:

  • If there is no notification box, your email address has already been confirmed!

  • If there is a notification box with a link to Resend Confirmation, your email address has not yet been confirmed.

To confirm your email address, tap the Resend Confirmation link.

Showbie will then send a confirmation email to your inbox (valid for 24 hours). Open this email and click the blue button that says Confirm my Email Address.

Email Confirmation FAQs

Why do I need to confirm my email address?

As a teacher - Confirming your email address helps signify to your Showbie Admin that you are, in fact, joined to the correct school.

In general - Having a confirmed email address is necessary as it allows you to easily reset your own password and can be an early indicator of mistyped email addresses. If your email is confirmed, you'll never miss an important notification!

I signed up with SSO (Google, Microsoft, or Feide) - do I still need to confirm my email? No, you're all set! Your email will be auto-confirmed via SSO.

What if I didn't receive an email confirmation or deleted it accidentally? Don't worry! If you didn't receive a confirmation upon sign up, check your spam & junk mail folders. If you still do not see the confirmation email, head to your profile and click 'sign in & security'. Once there, you will see an '!' beside your email address. Clicking it will give you the option to resend the confirmation.

What if my email confirmation has expired? That's ok! Follow the directions above to resend the confirmation. Note that each email confirmation link is only valid for 24 hours.

Wondering more about email confirmations? See our FAQ here!

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