Creating a Strong, Secure Password

Create a strong and secure password in just a few steps.

Suzana Nkosi avatar
Written by Suzana Nkosi
Updated over a week ago

Why do you need a strong, secure password?

Having a strong and secure password will ensure that you:

  • Keep personal information in your Showbie account safe

  • Protect any data in your Showbie account

When creating your password, the following requirements are in place:

Admins, Teachers & Parents

  • Password must be at least 8 characters and must include a number, both uppercase and lowercase letters, and a symbol (!, @, #, etc).


  • Password must be at least 8 characters.

*Please note that enabling single sign on (SSO) is also a good alternative to keeping your Showbie Account secure.

Tips for creating a strong password:

  • Make sure your password is unique. Include a combination of uppercase and lowercase letters, numbers, and special characters (e.g., !, @, #, $, %). The more diverse your password is, the stronger it becomes!

  • Make your password long and memorable. Avoid using easily guessable information like your name, birthdate, address, or phone number.

  • Use a unique password for each online account you have. Re-using passwords across multiple accounts puts you at risk if one of them gets compromised.

  • Generate random passwords that don't follow predictable patterns. Avoid common patterns like "12345" or "qwerty."

What should you do if you think your Showbie password has been compromised?

Admins, Teachers, and Parents

  • Reset your password by following the steps here.

    • Teachers can also contact their Showbie Admin. The Admin can send a password reset email from the Admin Dashboard.

  • If you are unable to reset your password or have any trouble, please contact us at


  • Please contact your teacher and/or school.

  • If your email address is linked to your account, reset your password by following the steps here.

More information on maintaining a secure Showbie account can be found here:

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