Skip to main content
All CollectionsTeachersManaging Students and Co-Teachers
How to Reset a Student's Password and Find Their Username
How to Reset a Student's Password and Find Their Username

Teachers can reset student passwords for them and look up usernames from their student profile

Vanessa avatar
Written by Vanessa
Updated over 4 months ago

Forgotten passwords? Fear not! Teachers are able to reset student passwords right within the app by navigating to the student's profile.

View Student Account Details and Change Password

  1. Find the student who's password you would like to reset in the Students tab or your Class Members list.

  2. Select the student and tap on their profile picture.

  3. This will take you to the student's profile, where you can find their Username and Email (if applicable).

  4. To change their password, tap Change Password. You will be prompted to enter a new strong password for them, with a minimum of 8 characters.

Note: If the student account was set up with Single Sign-On (Google, Microsoft, UniLogin, or Feide), you can reset your student's password with your SSO provider. If you choose to set a Showbie password for the student, you will be prompted to add a unique username for them as well.

💡 Your Showbie Admin can also reset passwords for any student belonging to your school!

If you need a list of student usernames in your class, see: Exporting Student Usernames and Emails

Did this answer your question?