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Showbie FAQs and Troubleshooting
Common questions answered; common problems solved!


What's New In Showbie?
Getting Ready for the New School Year
Wrapping Up the End of the School Year as a Teacher
How Do I Contact Showbie Support?
Is Showbie Down Right Now?
Request a Feature
Trouble uploading files?
Changing Browser Permissions for Camera Access
Showbie’s EU Data Centre
Supported Browsers
How to Buy Pro
Whitelisting Showbie Services
How to Find Out Which Version of Showbie or iOS You’re Using
Showbie is Crashing
Changing Browser Permissions for Recording Voice Notes
Recording Your iPad Screen for Troubleshooting
Enabling Auto-Updates for Showbie
Showbie is No Longer Supported
Why Can't I Play Voice Notes on the Web
Why Can’t I Record Voice Notes on the Web App?
How to Clear Storage Space on Your iPad
No Sound for Voice Notes and Videos?
Accidentally Made a Teacher Account
Accidentally Made a Student/Parent Account instead of a Teacher Account
I Sign in to Showbie but Can’t See My Classes
There are no camera roll photos to choose in Showbie
An SSL Error Prevents Showbie from Working
Moving a Student to Another Class
Student Does Not Have Permission to Join Class
How Would Showbie Look from the Student Perspective?
Troubleshooting Not Receiving Notifications
Why Can’t I Annotate my Document?
iCloud Keychain