Showbie

Keep up-to-date with the new features in Showbie!

What's New In Showbie?

Clear out your old classes and assignments without having to upload all of your resources again.

Getting Ready for the New School Year

Some quick tips for an end-of-year cleanup!

Wrapping Up the End of the School Year as a Teacher

Support can help you out if you have any questions.

How Do I Contact Showbie Support?

Stay informed of system status and updates

Is Showbie Down Right Now?

Think something should be included in Showbie? Tell us!

Request a Feature

Trouble uploading files?

Enable the Showbie web app to access your device's camera

Changing Browser Permissions for Camera Access

Showbie now has a data centre in Stockholm, Sweden! 🇸🇪

Showbie’s EU Data Centre

The Showbie web app works with all modern browsers. Find out more here!

Supported Browsers

Looking to get Showbie Pro? Learn how here!

How to Buy Pro

Certain domains and URLs need to be added to your allowlist in order for Showbie to work properly.

Allowing Showbie Services

Not sure which version you're using or if you're updated to the latest version? It's easy to find out!

How to Find Out Which Version of Showbie or iOS You’re Using

Why does Showbie keep crashing? Uninstalling the app is a quick and easy fix!

Showbie is Crashing

Enable the Showbie web app to access your device's mic to record voice notes

Changing Browser Permissions for Recording Voice Notes

Help us help you by providing us with a screen recording. Learn how to do that here!

Recording Your iPad Screen for Troubleshooting

Keep Showbie updated automatically to stay on top of new features!

Enabling Auto-Updates for Showbie

Older versions of Showbie are no longer supported.

Showbie is No Longer Supported

Having trouble playing voice notes on the web? We got a fix for you!

Why Can't I Play Voice Notes on the Web

Update your browser to make sure that Showbie can record voice notes.

Why Can’t I Record Voice Notes on the Web App?

Need more space in your iPad? Clearing memory should help!

How to Clear Storage Space on Your iPad

Having troubles with sound for your voice notes and videos? Make sure you allow Showbie access to your microphone!

No Sound for Voice Notes and Videos?

A guide for students or parents who've created a teacher account by mistake

Accidentally Made a Teacher Account

A fix for when you've created a student account by accident

Accidentally Made a Student/Parent Account instead of a Teacher Account

Classes aren't appearing? Missing classes? Refreshing it usually works.

I Sign in to Showbie but Can’t See My Classes

Camera photos won't appear in my gallery! All you have to do is enable permissions for Showbie to access your photos.

There are no camera roll photos to choose in Showbie

Can't enter Showbie because of an error message? Here's a quick fix!

An SSL Error Prevents Showbie from Working

A workaround to move a student from one class to another.

Moving a Student to Another Class

What to do when a student is blocked from your class.

Student Does Not Have Permission to Join Class

How Would Showbie Look from the Student Perspective?

Troubleshooting steps if you find email or push notifications from Showbie are not coming through.

Troubleshooting Not Receiving Notifications

An explanation for why the annotation tools don't appear.

Why Can’t I Annotate my Document?

Keep your usernames and passwords safe and secure!

iCloud Keychain

Kenny Dickie

Allison Gottlieb

Common questions answered; common problems solved!

Showbie FAQs and Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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