Showbie

Frequently asked questions with quick answers for Admins

Administrator FAQ

Quick tips for administrative end-of-year cleanup!

Wrapping up the School Year as an Admin

How Showbie features are designed with integrated security features and considerations in mind

Security by Design in Showbie

Allison Gottlieb

Alexandra Craciun

Kenny Dickie

Learn to use the Admin Dashboard and navigate Admin responsibilities

Administrators

This guide will help you learn more about accessing and using the Admin Dashboard!

Get Started and Sign in to the Admin Dashboard

You're an admin - it's time to login to the admin dashboard!

Logging into the Admin Dashboard

Send invitations from the Admin Dashboard to add teachers to your school in Showbie!

Inviting & Transferring Teachers

Verify teacher emails through the Admin Dashboard

Confirming Teacher Email Addresses

Give new teachers Pro and set old teachers to Basic

Upgrading and Downgrading Teachers

View teacher account details and class lists in the Admin Dashboard

Teacher Overview

School admins can help reset teacher passwords easily!

Resetting Teacher Passwords

Teachers can be deactivated from Showbie via the Admin Dashboard

Deactivating Teachers

Add co-teachers or transfer class ownership through the Admin Dashboard

Assigning Classes to Teachers

Easily view the students at your Showbie school!

Student List in the Admin Dashboard

School admins can help reset student passwords easily!

Resetting Student Passwords

Student accounts can be deactivated from the Admin Dashboard

Deactivating Students

Learn more about how email confirmation works in Showbie

Email Confirmation FAQ

An Auditor Oversight Account gives you insight and control over the classes and students in your school.

Auditor Oversight Account

Administrator access should be regularly reviewed so that Admin access can be kept up to date

Reviewing, Adding or Changing Administrators at your School or District

Admin Analytics

Interested in Integrating Showbie with your MIS?

Showbie Integrations

Student Permissions that Showbie Admins can apply to their School

Student Permissions

Admin Dashboard

Services that Showbie offers to get set up with Showbie quickly

Import Services

Have more control over how your students use Showbie on managed devices.

Configure Showbie for iOS via MDM

European Data Residency

Showbie now has a data centre in Stockholm, Sweden! 🇸🇪

Showbie’s EU Data Centre

Additional Services

How to request a refund/cancellation for your school subscription

School Showbie Plans Refund Policy

How to Pay Your Invoice

School & District Subscriptions

Certain domains and URLs need to be added to your allowlist in order for Showbie to work properly.

Allowing Showbie Services (EU)

Allowing Showbie Services

A fix for when you've created a wrong account by accident

Accidentally Created a Teacher, Parent or Student account

Need more space in your iPad? Clearing memory should help!

How to Clear Storage Space on Your iPad

Help us help you by providing us with a screen recording. Learn how to do that here!

Recording Your iPad Screen for Troubleshooting

Can't enter Showbie because of an error message? Here's a quick fix!

An SSL Error Prevents Showbie from Working

Why does Showbie keep crashing? Uninstalling the app is a quick and easy fix!

Showbie is Crashing

Classes aren't appearing? Missing classes? Refreshing it usually works.

I Sign in to Showbie but Can’t See My Classes

Trouble uploading files?

Troubleshooting for Admins

Facebook

LinkedIn

Find answers and get help from Intercom Support and Community Experts

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